1. Help Center
  2. Portal navigation

How can I get help?

For any help you may need please follow the below steps.

1. First please access the ? button in the bottom right hand corner of your portal. Please note this is available wherever you are in the portal. 

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2. Once you please the button it will give you 4 categories, please choose the one most relevant to your question. 

Screen Shot 2022-11-08 at 3.40.06 pm3. Once you select a category the Help Request form will then pop up. You can then fill this is with your enquiry or concern.

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4. For example: for course content related questions please put the unit code or name and the question/item number in the "Subject" box. Then simply put in any questions or concerns in the below "Describe your issue" box and press "Submit" once done. 

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5. It will then take you through to the chat. An assessor will be assigned and respond to you within 1 business day.  

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